Privacy Policy for TechDhami.com

This Privacy Policy governs the manner in which TechDhami.com collects, uses, maintains, and discloses information collected from the https://techdhami.com website.

1. Collection of Personal Identification Information (E-commerce Focus)

We collect Personal Identification Information from Users to facilitate the purchasing process and provide our services. This information is collected primarily when Users:

  • Create an Account: Name, email address, password.
  • Place an Order: Full name, shipping address, billing address, phone number, email address.
  • Make Payments: Payment information, such as credit card details or other payment processor information (though these details are often processed securely by a third-party payment gateway and not stored directly by us).
  • Subscribe to a Newsletter or Fill out a Form.
  • Communicate with Customer Support.

2. Collection of Non-Personal Identification Information (Log Data and Cookies)

We collect non-personal identification information about users whenever they interact with our site. This information includes:

  • Log Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URL.
  • Cookies: Our site uses “cookies” to enhance the user experience. These are small files used for functionalities like tracking items in the shopping cart, maintaining login status, and analysing site traffic through services like Google Analytics.

3. Third-Party Tracking and Affiliate Disclosure

We utilize third-party services and affiliate programs that involve data tracking:

  • Payment Processors: We use secure third-party payment gateways (e.g., Stripe, PayPal) to process payments. We do not store sensitive payment card details ourselves; the information is encrypted and handled directly by the processor.
  • Shipping and Fulfillment: To fulfill your orders, we must share your name, address, and phone number with third-party logistics and shipping carriers (e.g., FedEx, USPS).
  • Amazon Associates Disclosure: This Site may participate in the Amazon Services LLC Associates Program. If you click on an Amazon affiliate link on our Site, Amazon may place cookies on your browser to track clicks and purchases for the purpose of earning a commission.

4. How We Use Collected Information

TechDhami.com collects and uses users’ personal information for the following purposes:

  • To Process Transactions: To efficiently process payments and deliver the products or services requested by the user.
  • To Manage Accounts: To allow you to manage your order history, preferences, and saved addresses.
  • To Improve Customer Service: To effectively respond to your support requests, enquiries, and needs.
  • To Personalise Experience: To tailor product recommendations and site content based on your purchase history and browsing activity.
  • For Marketing: To send emails regarding your order status, site updates, new products, and promotions (with your explicit consent where required).

5. Protection of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We share your data only with necessary third parties required to provide our services, such as:

  • Payment processors.
  • Shipping and fulfilment companies.
  • Marketing and analytics services (in aggregated, non-personally identifiable form).

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. If you have created an account, you can typically access and update your information within your profile settings. For other requests, please contact us using the information provided below.

8. Changes to This Privacy Policy

TechDhami.com has the discretion to update this privacy policy at any time. We will notify Users of any material changes by revising the updated date at the bottom of this page or by sending an email. Your continued use of the Site following the posting of changes will be deemed your acceptance of those changes.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@techdhami.com